Contact information

CONTACT INFORMATION

Last updated: 17 August 2026

Welcome to PawLift.

For questions regarding our products, orders, delivery, cancellations, returns, refunds or any other customer service matter, please contact us using the details below.

CUSTOMER SUPPORT

PawLift

Email:
support@pawlift.uk

For enquiries regarding an existing order, please include your order number whenever possible so that we can assist you more quickly.

RETURNS AND REFUNDS

If you would like to request a return, cancellation or refund, please contact us first at:

support@pawlift.uk

Please do not return any product before receiving return instructions from our customer support team.

The appropriate return address will be provided when your return request is accepted.

Please note that our return address may be different from our business correspondence address.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, faulty or incorrect, please contact:

support@pawlift.uk

Please include your order number and, where appropriate, photographs showing the issue.

COMPLAINTS

If you have a complaint regarding a product, order or service, please contact us at:

support@pawlift.uk

We will review your request and aim to respond within a reasonable timeframe.

BUSINESS INFORMATION

Our full legal business information and business correspondence address are available in our Legal Notice.

PawLift
Email: support@pawlift.uk