Shipping policy

SHIPPING POLICY

Last updated: 17 August 2026

Thank you for shopping with PawLift.

UK DELIVERY

Our estimated delivery time for orders within the United Kingdom is:

Up to 15 business days from order confirmation.

Business days normally exclude Saturdays, Sundays and UK public holidays.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transport disruption or other unexpected events.

If a different estimated delivery timeframe applies to your order, it will be displayed at checkout or communicated to you.

ORDER PROCESSING

Once your order has been successfully placed and payment has been accepted, your order will be prepared for fulfilment.

You will receive confirmation using the contact details provided during checkout.

SHIPPING COSTS

Any applicable delivery costs will be displayed during checkout before you complete your order.

DELIVERY ADDRESS

Please ensure your delivery details are complete and correct before completing your purchase.

If you notice an error after placing your order, contact us as quickly as possible at:

support@pawlift.uk

We will try to assist you, but we cannot guarantee that an address can be changed after an order has been dispatched.

TRACKING

Where tracking is available, tracking details may be sent to the email address associated with your order.

DELIVERY DELAYS

If your order has not arrived within the estimated delivery period, please contact us at:

support@pawlift.uk

Please include your order number so that we can investigate the shipment.

Nothing in this Shipping Policy limits any statutory rights you may have regarding late or failed delivery.

CONTACT

PawLift
Email: support@pawlift.uk